System Usability Scale (SUS)

A questionnaire used to measure the usability of designs

Why it matters

Its magic is standardisation: ten fixed questions, four decades of benchmarks, a score comparable across products, teams and years. It will not tell you what is broken — it tells you, credibly, how bad.

The numbers

  • 10 questions, one 0-100 score
  • 68 — the benchmark average

Related terms

Go deeper in Learn UX

Ask your assistant

Define "System Usability Scale (SUS)" using uxspot.

Works in Claude, Cursor or any MCP client — connect the uxspot MCP.

Think it stuck? A 20-second round of Spot Check will tell you.