North Star Metric

The single measure that best captures the core value a product delivers to users, used to align a team around what really matters.

Why it matters

An alignment tool disguised as analytics: one number that means “users got the value”. Chosen well, every team’s work visibly feeds it; chosen lazily — revenue, sign-ups — it points at the company’s value instead of the user’s.

The numbers

  • Value delivered, not value captured — the selection test

Related terms

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